RETURNS or WARRANTY CLAIMS
At Sensory Connect we always want you to be completely happy with your purchases. If you are dissatisfied with any of our products, we are more than happy to offer you a 14 day Money Back Guarantee which will be issued via replacement, refund or store credit. The returned product must be in its original condition. You will be required to handle the cost of return postage.
If any product arrives faulty or damaged during shipping, please advise us within seven (7) days and we will organise a warranty replacement for you.
All products must be used in accordance to their instructions and under adult supervision
Sensory Connect accepts no responsibility for any usage of any product that is not in line with the instructions including, but not limited to, abuse of product, or damage to product from misuse.
At Sensory Connect we always want you to be completely happy with your purchases. If you are dissatisfied with any of our products, we are more than happy to offer you a 14 day Money Back Guarantee which will be issued via replacement, refund or store credit. The returned product must be in its original condition. You will be required to handle the cost of return postage.
If any product arrives faulty or damaged during shipping, please advise us within seven (7) days and we will organise a warranty replacement for you.
All products must be used in accordance to their instructions and under adult supervision
Sensory Connect accepts no responsibility for any usage of any product that is not in line with the instructions including, but not limited to, abuse of product, or damage to product from misuse.